Sunday, February 2, 2020

CVS Remote Customer Service Consultant Work from Home Entry Level

It is a requirement that an ethernet cord is used while working from home. Wifi does not always provide a reliable connection. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health. Documents and tracks contacts with members, providers and plan sponsors. Customer Service research claims pricing guidelines, apply pricing to first time claims and re eval claims.

cvs work from home customer service salary

Customer inquiries are of basic and at times complex nature. Engages, consults and educates members based upon the member’s unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company.

Explore CVS Work From Home Salaries

We will never ask you to join a Google Hangout, request you to purchase your own equipment, or pay to apply, and you will never receive an email from a third-party email service such as Yahoo or Gmail. If you are selected for a job at CVS Health, the offer email will come from an email “trm.brassring.com” address. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. Answers questions and resolves issues based on phone calls from members, providers, and plan sponsors.

This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The estimated total pay for a Remote Customer Service Representative at CVS Health is $19 per hour. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled.

CVS Health CVS Work From Home Hourly Pay

Many positions are currently remote due to the COVID 19 pandemic and will be under evaluation moving forward for a return to on-site operations. Needs to review the security of your connection before proceeding. A workplace that supports diversity, inclusion and belonging. To verify your email address and activate your job alert. As a Call Center Customer Service Collector, you are the first point of Contact for our customers. Benefits include health, dental, vision, life, tuition reimbursement, 401 and more.

cvs work from home customer service salary

CVS Health is the leading health solutions company that delivers care in ways no one else can. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Are you interested in a flexible work schedule and live in the state of Tennessee?

Learn more about a CVS Work From Home Career

CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. We proudly support and encourage people with military experience as well as military spouses to apply for CVS Health job opportunities. We are an equal opportunity and affirmative action employer. The estimated total pay for a CVS Work From Home at CVS Health is $18 per hour.

Online reviews also mention that a computer is provided. However, we haven’t confirmed this with the company. You have already created a job alert with same filters.

Current Job Openings for a CVS Work From Home at CVS Health

Thousands have found jobs and gigs at Rat Race Rebellion, changing their lives and ditching their commutes. Customer Service experiences in a transaction based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Uses customer service threshold framework to make financial decisions to resolve member issues. The 2nd Shift CSR works in the Afterhours Centralized Call Center and supports multiple Aetna Medicaid state health plans across the country. Joining our talent community allows us to send you company news, industry updates, and new job opportunities.

cvs work from home customer service salary

You will receive 4 weeks of paid training, designed to maximize your potential from the start of your employment. At CVS Health, we have a variety of opportunities in several career areas for you to choose from. If you have questions about our application process or want to validate recruiter contact, please visit our frequently asked questions page. You must meet WFH criteria including maintaining your own internet with approved speed requirements, secure workspace free from distractions, and a virtual office inspection. Adherence to HIPAA and governmental compliance are required in this role. Please let them know you found this position on EffizoJobs as a way to support us so we can keep providing you with verified remote jobs.

How to Get a Job at CVS Health

Days off and hours may vary, though you will have a set schedule. ” Since 1999, we've been leading the work-from-home revolution. Our founders designed the first virtual careers training programs for the US State Department and the Armed Forces.

cvs work from home customer service salary

You can deactivate or delete job alerts by clicking the button below. You have reached your maximum number of active job alerts. Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues. Referrals are one of the best ways to get your foot in the door. It’s important to know who in your network can help you find your next job, and LinkedIn is a good place to start. With more than 295,000 colleagues, you will likely know someone!

Learn more about a Remote Customer Service Representative Career

Strong computer, data entry, and typing skills; ability to work between multiple technology platforms; able to learn and utilize new technology as service evolves, able to use multiple monitors. This is a work at home opportunity for candidates located in EST TIME ZONES and the working schedule will be in the EST time zone. Browse below for a list of our current remote opportunities. This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

This position is based in Phoenix, AZ or Houston, TX and the ability to telework full time is required. Growing your career as a Full Time Customer Service Representative - Work From Home TX and AZ is an awesome opportunity to develop useful skills. Every day, CVS Health heroes across the country bring their hearts to work to help people on their path to better health. They share a smile, an assuring voice, a helping hand. Read their stories, watch their videos, and celebrate our amazing heroes along with us. Update – It looks like the company has received all the applications it needed and has deleted the listing.

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